Return & Exchange Policy

30-Day Easy Returns & Exchanges

At American Leather Jackets, we want every customer to shop with confidence. 30-day returns and exchanges for customers in the United States, Canada, United Kingdom and Australia. Customers pay return shipping unless the item is defective. Refunds processed within 7 days after we receive and inspect the returned item. No restocking fee.

To begin a return or exchange, please contact our customer support team via Email, WhatsApp, or Live Chat.

Eligibility for Returns & Exchanges

You may request a return or exchange if:

• You received the wrong size.

• The item differs from the design or description shown on our website.

• The item is defective or damaged upon arrival.

To begin a return, contact us within 30 days of delivery and provide a clear photo and explanation of the issue (if applicable).
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Conditions for Returns & Refunds

We can only accept returns if:

• The item is unused, unworn, and in its original condition.

• All original tags and packaging are included.

We cannot accept returns if:

• The item has been worn, used, washed, or altered.

• Tags are removed.

• Multiple sizes of the same item were purchased for try-on purposes.

• The return is due to a change of mind or accidental purchase.

• The 30-day return period has passed.

Both defective and non-defective items can be returned as long as they meet the above conditions.

Return Process

To start a return:

1. Email us at info@americanleatherjackets.com with photos of the item and a short explanation of the issue.

2. Once your request is approved, we will provide you with a Return Authorization Number (RMA).

3. Customers are responsible for the return shipping cost.

4. After shipping the item back, please send us the tracking number.

5. After we receive and inspect the item, we will process your refund or exchange.

6. Refunds are processed within 7 days after the returned item is delivered to our warehouse and inspected.

7. Refunds will be issued to the original payment method.

Exchange Policy

If you need a different size or color:

• You may request an exchange within the 30-day period.

• Customers are responsible for return shipping costs.

• We will ship the replacement item at no additional charge.

Return Authorization Number (RMA)

All returns require an RMA (Return Material Authorization) number, which we will provide once your return is approved. The package must include this number before shipping it back to our warehouse. Return address: will be provided in your RMA (Return Authorization) email once your return is approved.

Custom Duties & Taxes

Any customs duties, import taxes, or additional fees charged by your country are the customer’s responsibility.

 

Restocking Fee